Shipping Policy

1. Where We Ship

Review the shipping options offered for your destination at checkout. If you do not see an option or have a question, contact us before ordering.

2. Shipping Costs

Review shipping options and charges at checkout for your destination before paying. If you need clarification, contact us before ordering.

3. Order Processing

For questions about processing or dispatch, contact us. Include your order number if you have already placed an order.

4. Delivery Times

Review any delivery information provided at checkout for your destination. If you need an order by a particular date, contact us before ordering.

Delays may occur (customs, weather, capacity, address issues).

5. Tracking

Review any tracking details provided for your shipment. For an order update, contact us and include your order number.

6. Customs & Duties (International)

If you have a question about import charges or customs handling for your destination, contact us before ordering. Review any applicable charges shown at checkout. For return or refund conditions and instructions, read our Return & Refund Policy.

7. Lost or Stolen Packages

If your order has not arrived or you need help with shipment information, contact us with your order number and any available tracking details. We will review the order and shipment information. Read our Return & Refund Policy for return or refund conditions and instructions.

8. Damaged Packages

If an order arrives damaged, contact us with your order number and photos of the packaging and item, if available. Read our Return & Refund Policy for conditions and instructions.

9. Wrong Address

Check your delivery address before paying. If you find an address error, contact us promptly with your order number. We will review the shipment status and available options. Read our Return & Refund Policy for return or refund conditions and instructions.

10. Contact

For shipping or order questions, use our Contact page. Include your order number if you have already placed an order.

Updates to this policy apply to orders placed after publication. Orders placed earlier retain the terms offered when they were placed. If you have a question about an earlier order, use our Contact page and include your order number.