Is Apex Hair Trustworthy?

Honest answer to the question every smart buyer asks before clicking "buy".

Who's actually behind this product?

Apex Hair Men is operated by IZZAT GLOBAL COMPANY LLC, registered in Florida, USA.

• Legal entity: IZZAT GLOBAL COMPANY LLC
• EIN (US tax ID): 61-2278202
• Address: 7345 W Sand Lake Rd, Ste 210, Office 3661, Orlando, FL 32819, USA
• Founder: Daniel Moreira (São Paulo, Brazil)
• Founded: 2024 (USA) · Brazil ops launched August 2025

Where do you ship from?

Orders ship from fulfillment centers in the US (Orlando area) and Brazil (Barueri, SP) depending on customer location. International orders go through carrier partners (USPS, FedEx, DHL, Royal Mail, Australia Post, Saudi Post).

What protections do I get?

Triple Guarantee on every order:

• 60-day money-back — full refund within 5-10 business days of return receipt. Refund applies even if the bottle is empty.
• Free Shade Swap — if you pick the wrong color, we send the right one free of charge. You keep the original jar.
• Free Replacement — if your package is confirmed lost in transit, we send a free replacement at our cost.

What about my data?

We comply with GDPR (EU), CCPA (California), and equivalent privacy frameworks. Full Privacy Policy: /pages/privacy-policy.

What we DO collect: name, shipping address, email, order history. What we DON'T collect: medical info, sensitive personal data we don't need.

We DO NOT sell your data to third parties.

What about claims and disclosures?

Apex Hair is a cosmetic product, not a medical treatment. We are deliberately explicit about what the product does and does NOT do:

It DOES:

• Create visible density on existing hair in 10 seconds
• Last through a normal day of wear (office, gym, light rain)
• Wash out with shampoo

It DOES NOT:

• Regrow hair
• Reverse hair loss
• Treat baldness
• Replace medical care

If you see a claim from us that crosses into medical territory, you have permission to call us out publicly.

How do you handle complaints?

We have one rule: every complaint gets a real person reply within 24 business hours.

Daniel personally reads every email that comes into help@apexhairmen.com. If your situation can't be resolved by support, it gets escalated to him directly. There is no faceless "ticket system" — every interaction is logged with the actual person you're talking to.

• Email: help@apexhairmen.com
• WhatsApp: +44 7441 393835
• Phone: +1 (321) 440-1262

What payment methods do you accept?

Visa · Mastercard · American Express · PayPal · Apple Pay · Shop Pay · Google Pay. All payments processed through Shopify Payments (PCI-DSS Level 1 compliant).

What if the product doesn't work for me?

Email help@apexhairmen.com with your order number. We refund within 5-10 business days of receiving your return. You don't need to fill out a form. You don't need to give a reason. You don't need to send the bottle back if there's nothing to send (some customers use it up before deciding it's not for them — still refunded).

Where can I read independent reviews?

We're working to centralize reviews on our product pages. While we collect named, verified reviews with customer consent, we explicitly do NOT use anonymous "25,000+ ratings" stat blocks without traceable sources — because we can't verify them ourselves and don't want to claim numbers we can't back up.

You can also reach out to us on Instagram @apexhairmen and DM any of our existing customers tagged in posts.

TRY IT WITH 60-DAY GUARANTEE →

IZZAT GLOBAL COMPANY LLC · 7345 W Sand Lake Rd, Ste 210, Office 3661, Orlando, FL 32819, USA · EIN 61-2278202 · Apex Hair® and LockTight Pro™ are registered trademarks. Topical cosmetic product. Effect temporary. Not a medical treatment.