Privacy Policy

Apex Hair Men (operated by IZZAT GLOBAL COMPANY LLC, "we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, why, how we use it, and your rights.

1. Information We Collect

When you visit apexhairmen.com or make a purchase, we may collect:

• Identification data: name, email, billing/shipping address, phone number
• Payment data: credit card information (processed by Shopify Payments / PayPal / Apple Pay — we never store full card numbers)
• Order data: products purchased, order history, shade preferences
• Device data: IP address, browser type, operating system, screen size
• Usage data: pages visited, time on page, click patterns, referral source
• Marketing data: email opt-in status, communication preferences

2. How We Use Your Data

• Process and fulfill your orders
• Provide customer support
• Send order confirmations, shipping updates, and (if opted in) marketing emails
• Improve our website and product offerings
• Detect fraud and prevent abuse
• Comply with legal obligations

3. Third-Party Services

• Shopify (e-commerce platform)
• Meta / Facebook (Pixel + CAPI) — hashed email, pixel events, purchase value
• Google (Google Ads + Analytics) — anonymized usage
• Klaviyo (email marketing) — only if you opt in
• Shipping carriers (USPS, FedEx, DHL etc) — name + address
• Customer support tools (Gorgias or similar)

We do not sell your personal data to third parties.

4. Cookies

We use cookies and similar technologies for: - Essential site functionality (cart, checkout, login) - Analytics (anonymized) - Advertising (with your consent)

5. Data Retention

• Order data: retained 7 years for tax and accounting purposes
• Customer support tickets: retained 3 years
• Marketing emails: retained while you remain subscribed
• Analytics data: anonymized after 90 days

6. Your Rights (GDPR for EU/UK residents)

• Access, rectification, erasure ("right to be forgotten"), portability, object, withdraw consent
• Contact: help@apexhairmen.com with subject "GDPR Request" · response within 30 days

7. Your Rights (CCPA for California residents)

• Right to know, delete, opt out of sale (we do not sell), non-discrimination
• Contact: help@apexhairmen.com subject "CCPA Request"

8. International Data Transfers

Standard Contractual Clauses (SCCs) for EU/UK transfers to the US.

9. Security

SSL/TLS encryption, secure payment processors, breach notification within 72 hours per GDPR.

10. Children's Privacy

18+. We do not knowingly collect data from anyone under 16.

11. Changes to This Policy

Material changes communicated via email and posted with date of revision.

12. Contact

Email: help@apexhairmen.com Mail: IZZAT GLOBAL COMPANY LLC, Orlando, FL 32819, United States Phone: +1 (321) 440-1262

Effective date: [data deploy] Version: 1.0